Customer Care: The True Story of a Mac in Distress!

Sunday, May 31, 2009

Recently, my iMac at home began experiencing graphic distortions that affected desktop icons and a myriad of different applications. Also, while editing and organizing my iPhoto library, kernel panics began to occur with increasing frequency whereas before there were none. So after performing an archive and install of OS X Leopard with no change in my iMac’s troubling behavior, I decided to take it to the Apple Store for a little Customer Care in person. Find out what my experience was like…... and why you might care.

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